This page explains how we process, ship, and communicate truck topper orders so customers know what to expect.
We aim to provide clear communication throughout the shipping process. Processing and delivery times may vary depending on product availability, order details, and destination.
Orders are typically reviewed and processed after payment confirmation. Processing times may vary depending on order volume, product availability, and any additional order verification required before shipment.
Delivery times are estimates only and can vary based on destination, carrier operations, and external factors. Customers will be notified if there is a significant delay affecting their order.
Once an order has been prepared for shipment, customers may receive a shipping confirmation and any available tracking details. Tracking availability depends on the shipping method and carrier used for the order.
It is the customer’s responsibility to ensure that shipping and contact information provided at checkout is accurate and complete.
Shipping destinations, delivery methods, and applicable fees may vary by product and order location. Some items may require special handling, scheduling, or additional coordination before final delivery.
Delivery dates are not guaranteed unless expressly stated. Delays caused by carriers, weather conditions, incorrect address information, or circumstances outside our control may affect delivery timelines.
If an order arrives damaged or there is an issue with delivery, customers should contact us as soon as possible with the relevant order details so we can review the situation and provide assistance.
We recommend inspecting delivered items promptly after arrival and reporting any visible concerns without unnecessary delay.
If you have questions about shipping, delivery status, or order handling, please contact Gearnest Auto before or after placing your order and we will do our best to assist.
Gearnest Auto specializes in premium truck toppers designed for durability, protection, and performance.
info@gearnestauto.com
Sudbury, Ontario
© 2022 Gearnest Auto. All rights reserved.
